Detail Katalog
ID: 17176Cover Tidak Tersedia
Gambar cover belum diuploadService Management : mewujudkan layanan prima / Fandy Tjiptono ; editor, Dwi Prabantini
Edisi: Ed.1
Pengarang
TJIPTONO, Fandy ; Dwi Prabantini
Penerbit
Andi,
Tempat Terbit
Yogyakarta :
Tahun Terbit
2008
Bahasa
ind
Subjek
MANAJEMEN-LAYANAN
Spesifikasi Katalog
Deskripsi Fisik
xii, 234 hlm.: ilus. ; 28 cm
ISBN
978-979-29-0509-0
Control Number
KASEL-06100000020834
BIB ID
0010-061000000020834
Catatan
Bibliografi : hlm. 225-233
Status Katalog
Tersedia di OPAC
Informasi Eksemplar & Metadata
| Nomor Barcode | Nomor Panggil | Akses | Lokasi | Ketersediaan |
|---|---|---|---|---|
12201002043 |
338.47 Fan s |
Dapat dipinjam | Layanan Umum Km. 6 | Tersedia |
12201002045 |
338.47 Fan s |
Dapat dipinjam | Layanan Umum Km. 6 | Tersedia |
12201002046 |
338.47 Fan s |
Dapat dipinjam | Layanan Umum Km. 6 | Tersedia |
12201002044 |
338.47 Fan s |
Dapat dipinjam | Layanan Umum Km. 6 | Tersedia |
700000050884 |
338.47 Fan s |
Dapat dipinjam | Layanan Umum Km. 6 | Tersedia |
700000050886 |
338.47 Fan s |
Dapat dipinjam | Layanan Umum Km. 6 | Tersedia |
700000050885 |
338.47 Fan s |
Dapat dipinjam | Layanan Umum Km. 6 | Tersedia |
700000050887 |
338.47 Fan s |
Dapat dipinjam | Layanan Umum Km. 6 | Tersedia |
Format MARC21 - Total 23 field
| Tag | Ind1 | Ind2 | Nilai | Urutan |
|---|---|---|---|---|
| 001 | _ |
_ |
KASEL-06100000020834 | 1 |
| 005 | _ |
_ |
20100611143957.0 | 2 |
| 008 | _ |
_ |
181108||||||||| | ||| |||| ||ind|| | 3 |
| 020 | # |
# |
$a 978-979-29-0509-0 | 4 |
| 035 | # |
# |
$a 0010-061000000020834 | 5 |
| 082 | _ |
# |
$a 338.47 | 6 |
| 090 | # |
# |
$a 338.47 Fan s | 7 |
| 100 | _ |
# |
$a TJIPTONO, Fandy | 8 |
| 245 | _ |
_ |
$a Service Management : mewujudkan layanan prima / $c Fandy Tjiptono ; editor, Dwi Prabantini | 9 |
| 250 | # |
# |
$a Ed.1 | 10 |
| 260 | # |
# |
$a Yogyakarta $b Andi $c 2008 | 11 |
| 300 | # |
# |
$a xii, 234 hlm.: ilus. ; 28 cm | 12 |
| 504 | # |
# |
$a Bibliografi : hlm. 225-233 | 13 |
| 650 | # |
_ |
$a MANAJEMEN-LAYANAN | 14 |
| 700 | _ |
# |
$a Dwi Prabantini | 15 |
| 990 | # |
# |
$a 4220/BPAD/UM/2010 | 1 |
| 990 | # |
# |
$a 4220/BPAD/UM/2010 | 2 |
| 990 | # |
# |
$a 4220/BPAD/UM/2010 | 3 |
| 990 | # |
# |
$a 4220/BPAD/UM/2010 | 4 |
| 990 | # |
# |
$a 4220/BPAD/UM/2010 | 5 |
| 990 | # |
# |
$a 4220/BPAD/UM/2010 | 6 |
| 990 | # |
# |
$a 4220/BPAD/UM/2010 | 7 |
| 990 | # |
# |
$a 8722/BPAD/UM/12.09 | 8 |
Penjelasan Field MARC21:
- 001: Control Number
- 005: Date and Time of Latest Transaction
- 020: ISBN
- 100: Main Entry - Personal Name
- 245: Title Statement
- 250: Edition Statement
- 260: Publication Information
- 300: Physical Description
- 650: Subject
- 700: Added Entry - Personal Name