00000nam 2200000 4500 KASEL-12100000000377 5585/BPAD/UM/2010 20101228101132.0 5585/BPAD/UM/2010 181108||||||||| | ||| |||| ||ind|| 5585/BPAD/UM/2010 979-1238-44-8 5585/BPAD/UM/2010 0010-121000000000377 KSPDBAN ind a-io--- 152.4 [20] 152.4 Ury k URY, William Kekuatan kata tidak / William Ury ; penerjemah, Ali Cahayanti Jakarta : Ufuk Press, 2007 315 hlm. ; 21 cm. Emosi Ati Cahayanti 5592/BPAD/UM/2010 5591/BPAD/UM/2010 5586/BPAD/UM/2010 5585/BPAD/UM/2010