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=082  ##$$a 658.5 $2 [23]
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=100  ##$$a Hana Catur Wahyudi
=245  ##$$a Pengendalian kualitas : $b aplikasi pada industri jasa dan manufaktur dengan lean, six sigma dan servqual / $c Hana Catur Wahyudi, Wiwik Sulistiyowati, Muhammad Khamin.
=250  ##$$a Cet. 1
=260  ##$$a Yogyakarta : $b Graha Ilmu, $c 2015
=300  ##$$a xiii, 140 hlm. : $b ilus. ; $c 23 cm
=504  ##$$a Bibliografi : hlm. 135-140
=650  ##$$a Kualitas Pengendakan
=700  ##$$a Wiwik Sulistiyowati
=700  ##$$a Muhammad Khamin
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