=LDR 00000nam 2200000 4500 =001 KASEL-02120000000171 =005 20120208080710.0 =008 181109||||||||| | ||| |||| ||ind|| =020 ##$$a (13) 978-979-033-520-2 =035 ##$$a 0010-021200000000171 =040 ##$$a KSPDBAN =041 ##$$a ind =043 ##$$a a-io--- =082 #$$a 650.73 $2 [20] =090 ##$$a 650.73 Rio p =100 #$$a RIO BUDI PRASADJA TAN =245 $$a Psikologi pelayanan jasa : $b hotel, restoran, dan Kafe / $c Rio Budi Prasadja Tan ; editor, Yati Sumiharti =260 ##$$a Jakarta : $b Erlangga, $c 2009. =300 ##$$a 106 hlm. : $b ilus. ; $c 26 cm. =504 ##$$a Bibliografi : hlm. 106 =650 # $$a Pelayanan Jasa =700 #$$a Yati Sumiharti =850 ##$$a KSPDBAN =990 ##$$a 781-786/BPAD/UM/12.11 $b [6]