=LDR 00000nam 2200000 4500 =001 KASEL-07110000000066 =005 20110722094703.0 =008 181108||||||||| | ||| |||| ||ind|| =020 ##$$a 979-8965-61-1 =035 ##$$a 0010-071100000000066 =040 ##$$a KSPDBAN =041 ##$$a ind =043 ##$$a a-io--- =082 #$$a 658.42 $2 [20] =090 ##$$a 658.42 Cha k =100 #$$a Chang Zeph Yun =245 $$a Kualitas global perwujudan manajemen kualitas total (TQM) di Singapore airlines (SIA) / $c Chang Zeph Yun, Yeong Wee Yong, Lawrence Loh ; alih bahasa, Dian Paramesti Bahar =260 ##$$a Jakarta : $b Pustaka Delapratasa, $c 1998 =300 ##$$a xiv, 297 hlm. : $b ilus. ; $c 23 cm. =500 ##$$a Judul asli : The Quest for global quality =650 # $$a MANAJEMEN =700 #$$a Bahar, Dian Paramesti =700 #$$a Lawrence Loh =700 #$$a Yeong Wee Yong =700 #$$a REDAKSI, Agro Media =850 ##$$a KSPDBAN =990 ##$$a 112.952/Rtn/PN Kalsel/5/99 $b [1]