=LDR 00000nam 2200000 4500 =001 KASEL-06100000016452 =005 20100611143256.0 =008 181108||||||||| | ||| |||| ||ind|| =020 ##$$a 979-518-725-2 =035 ##$$a 0010-061000000016452 =040 ##$$a KSPDBAN =041 ##$$a ind =043 ##$$a a-io--- =082 #$$a 658.81 $2 [20] =090 ##$$a 658.81/Sup/p =100 #$$a SUPRANTO, J =245 $$a Pengukuran tingkat kepuasan pelanggan untuk menaikan pangsa pasar / $c J. Supranto =250 ##$$a Cet.1 =260 ##$$a Jakarta : $b Rineka Cipta, $c 1997 =300 ##$$a x, 300 hlm. ; $c 21 cm =504 ##$$a Bibliografi : hlm. 297-300 =650 # $$a MANAJEMEN PENJUALAN =850 ##$$a KSPDBAN =990 ##$$a 190.125-190.126/Pro/PD/2/98 $b [2] =990 ##$$a 7517/BPAD/HD/06