=LDR 00000nam 2200000 4500 =001 KASEL-06100000016261 =005 20100611143233.0 =008 181108||||||||| | ||| |||| ||ind|| =020 ##$$a 979-8965-61-1 =035 ##$$a 0010-061000000016261 =082 #$$a 658.42 =090 ##$$a 658.42/Cha/k =100 #$$a CHANG ZEPH YUN =245 $$a Kualitas global : perwujudan manajemen kualitas total (TQM) di Singapore airlines (SIA) =260 ##$$a Jakarta $b Pustaka Delapratasa $c 1998 =300 ##$$a xiv, 297 hlm. ; 23 cm =504 ##$$a 0 =650 # $$a MANAJEMEN =700 #$$a - =985 ##$$a 1 =990 ##$$a 112.952/Rtn/PN/5/99